September 4th, 2013

Trailer Fire Destroys Family’s Possessions

Writing on Yelp yesterday, Rajiv Kumar says he used All Inclusive Moving & Storage to move himself and his family from Connecticut to Sugar Land, Texas. They in turn subcontracted the move to American Knights who then lost the entire shipment in a trailer fire in Braxton County West Virginia.

Rajiv and his family lost all their furniture, clothes, pictures and videos of their wedding and many other irreplaceable items. Unfortunately he did not have full value insurance and will only receive 60 cents a pound or $4,000, leaving him with a loss of $26,000. He may not even see the $4,000, when he called American Knights they asked him not to call them again and talk to All Inclusive. All Inclusive say it’s not their fault and that American Knights are responsible.

Under Federal law, interstate movers must offer two different insurance liability options referred to as valuation coverage. Make sure you understand the difference between ‘Full Value Protection’ and the free ‘Released Value’ where the mover assumes liability for no more than 60 cents per pound per article. And remember – never use a moving broker.

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