December 22nd, 2013

Like Taking Risks? Use a Moving Company Broker

The warning that is repeated most often here on the Moving Company Guide website is “never use a moving company broker”. Unfortunately Erica Verrillo found out the hard way when moving from Massachusetts to California recently. Writing on Ripoff Report Erica tells how she arranged her move with All State Van Lines Relocation of Margate, Florida who unknown to her at the time are a Moving Broker.

All State Van Lines Relocation brokered the move to Ocean Moving and Storage who turned up six hours late in a Penske rental truck with two movers hired from Craigslist. Ocean Moving and Storage is rated D+ by Better Business Bureau with 32 complaints in the last 3 years. Erica says they dropped boxes, got tired and sat around looking at their smartphones. She eventually had to pick up her boxes and load them herself.

In spite of All State’s “guaranteed” arrival time Erica’s possessions did not arrive for a month and when they did nearly every piece of furniture and many boxed items were damaged (images below). The delivery truck driver had no connection with Ocean Moving and Storage or All State Van Lines Relocation but said he had simply answered an ad.

All State Van Lines Relocation claim on their website they are “one of the top Moving Brokers in the entire industry” what they don’t say is that the whole moving brokerage industry is one big scam.

A damaged oak table base

A broken bench

A damaged antique cabinet

Broken Royal Worcester figurines

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