February 3rd, 2014

Police Helpless In Moving Company Hostage Situation

Moving Max New JerseyMoving Max is a moving company well known to the New Jersey Attorney General for scamming customers. A recent sting by 6abc Action News demonstrates very clearly just how vulnerable consumers are to rouge moving companies. Firstly, the New Jersey Attorney General has known about Moving Max for 5 months and receives a regular stream of complaints about them but so far has done nothing to put the owners out of business and in jail.

Secondly don’t think that the police can necessarily help you. Action News set up hidden cameras in a rented storage unit and a member of staff posed as a ‘customer’ inside an apartment. Moving Max quoted $225 to $300 dollars for the move ($75 an hour for a 3 to 4 hour move).

When the truck arrived at the foreman (Frank) told the ‘customer’ there was a 5 hour minimum but backtracked on the upsell after some discussion. The mover then started wrapping everything with old blankets and rolls of tape. The ‘customer’ told the crew they didn’t need to wrap anything but the crew carried on wrapping regardless.

When the truck arrived at its destination Frank claimed he had spoken to his office and the cost was not as originally quoted but was now $927. The Action News team said they had him on tape saying “If $225 is what you agreed with the office that’s all you will have to pay”. The mover’s would not answer questions and walked away while the police were called.

When the police arrived Moving Max still refused to unload the truck unless they were paid $600 in cash. The police were helpless because this kind of situation is regarded as a civil dispute not a criminal offence.

Action News video.

1 comment to Police Helpless In Moving Company Hostage Situation

  • […] Reporting on a sting by 6abc Action News last February we said the New Jersey Attorney General had known about the rogue moving company Moving Max for 5 months and done nothing to put the owners out of business and in jail. Today acting Attorney General John J. Hoffman and the New Jersey Division of Consumer Affairs has filed a complaint against Moving Max and its owners, Adam Eliad and Oziel Eliad. […]

Leave a Reply

You can use these HTML tags

<a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>

  

  

  

Please answer to commment * Time limit is exhausted. Please reload CAPTCHA.