We are constantly reminding consumers never to use moving brokers. Moving brokers are sales teams that book your move and sell the job on to a third rate moving company. After selling your move they will deny any responsibility for problems caused by the company performing your move. A review posted this last weekend is a good example. The reviewer says “Although we purchased insurance and we filed a claim with Moving APT they are claiming that they are only a broker and cannot help us. They sold our job to a moving company that is no longer in business and I later found out that the movers they sold our job to were never licensed”.
If you are not convinced here is the result of what happened to that particular reviewer:
After loading up and leaving, the moving company called to say they are charging an additional $4,500 for extra capacity and extra packing supplies. Even though no items had been added to the original list and the original quote was for full packing.
The moving company refused to deliver until payment was made in cash.
After several weeks when the belongings were delivered, the boxes were wet and 15 boxes were missing as were many items of furniture. When the delivered boxes were unpacked clothes had been ruined by mildew, rat urine and droppings.
The reviewer estimates that they have lost or had ruined $50,000 worth of belongings.
Moving APT is a classic broker scam and has been mentioned here before, moving company takes 3+ months to deliver. The Federal Motor Carrier Safety Administration has recorded numerous complaints about Moving APT in the last few years and the Better Business Bureau has given them the lowest possible rating having recorded 36 complaints in the last year.