July 19th, 2013

First Call Movers

Last week Jennifer Surridge was moving to Texas from Rochester, New York and had obtained an estimate from broker First Call Movers for $3,500. First Call Movers brokered (sold) the move to All Star Movers who turned up on the day, packed everything up and loaded the truck. All Star Movers then told Jennifer the price had tripled to $11,000 but eventually settled for $8,000 still over twice the original quote.

Unfortunately Jennifer did not do her research and no one should be surprised at this form of moving company blackmail which is endemic in the industry. One search is all it takes to find First Call Movers on the Better Business Bureau (BBB) website and read that there have been 122 complaints about the company in the last three years. So many in fact that BBB has issued an alert: “Our file contains a pattern of complaints from consumers who allege that, although a contract is signed with First Call Movers the price of the move is raised by the moving company that fulfils the actual move. Other consumers allege that that the companies brokered by First Call Movers behave rudely or unprofessionally”.

What about the moving company itself, All Star Movers of Buffalo, NY? On Google Maps Street View (image below) we can see they are operating out of a tawdry looking lot with a sign for “Interior Furniture Warehouse Sales”. Google searches reveal the company has no website and is not registered with the Federal Motor Carrier Safety Administration (FMCSA) as is required by law for interstate moves. You would not trust this company to move a chair from one side of the room to the other let alone all your personal possessions from one State to another.

Do your research or risk being scammed, it’s as simple as that.

Offices of all Star Movers of Buffolo, NY.

3 comments to First Call Movers

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