Fort Lauderdale, FL moving company Duntara Moving & Storage (doing business as American Moving and Storage) are in the news this week.
Harold Hoffman’s move from New Jersey to Broward County started badly when after waiting all day the truck showed up at 5 pm. It took until 11 pm to load up at which point he was told that the original estimate of $2,900 had become nearly $5,000.
Upon delivery Hoffman was told to pay the difference in cash before the driver would unload. Not only was he the victim of the common hostage moving scam but when he inspected his belongings some items had been damaged and others were missing.
Calls to Mike Ozen the owner of Duntara were never returned and Ozen even went into hiding when the local TV station visited his company’s office in person.
With 22 one star reviews out of a total of 25 on Yelp and 65 complaints in the last three years registered with the Federal Motor Carrier Safety Administration (FMCSA) none of this is surprising.
Typical Yelp comments include:
“Run, hide, don’t ever use this company” – Summer A. of San Diego, CA.
“This place deserves zero stars” – Thomas N. of Melbourne, FL.
“They are the worst company I have ever worked with” – Jodi F. of Chicago, IL.
“Warning do not hire them” – Carly S. of Boston, MA.
If you use this company be prepared for a moving nightmare.