William Morris and his sister-in-law Karen Kuester have filed a $7,614 lawsuit against AAA Moving & Storage of Newton, NC for missing items.
Morris hired AAA Moving & Storage to move his sister-in-law Kuester from Hickory, NC to Houston, TX. However when her belongings arrived silverware, pots and pans, lamps and assorted tools were missing.
Todd Sain, owner of AAA Moving & Storage said that the items that Morris and Kuester claim are missing are not on the bill of lading and that Kuester signed that everything had been delivered. Sain said that he cannot be held responsible for items that he isn’t sure were ever in his company’s possession.
The lessons here is make sure you have listed all the items being moved and when the items are delivered don’t sign just because the truck is empty, check everything off first.
AAA Moving & Storage have an A+ rating with the Better Business Bureau and they are also an American Moving & Storage Association certified ProMover, so a satisfactory resolution can be expected.