November 14th, 2016

Vogt Relocation

Vogt Relocation is one of those moving companies with reviews that contain phrases such as “my sister lost at least $20,000 worth of property” or they “ruined our bedroom furniture and scratched all of our newly finished hardwood floors” but their latest dirty trick is almost unbelievable.

Seynique Smythe paid Clarence “Bruno” Vogt in […]

May 23rd, 2016

Best Offer Moving Scam

Carlyn Lucas, a single mother hired Best Offer Moving Company of Gaithersburg, MD to move her and her daughter to an apartment 10 miles down the road.

Carlyn accepted a quote of $348 but on the day of the move, after all their belongings were loaded onto the truck, Best Offer Moving Company demanded $1,391.50 […]

February 8th, 2016

New Jersey Sting

The New Jersey Division of Consumer Affairs (NJDCA) deserve an award! In the past they have been very successful at undercover sting operations targeting rouge movers, here and here for example.

However, the NJDCA most recent sting was a real doozy netting 21 unlicensed public movers and five arrests on outstanding warrants. In addition, the […]

November 19th, 2015

Moving Company Fake Reviews Busted

A TV news item on KPRC 2 last week showed an undercover video taken in the food court at Houston’s Galleria. In the clip below you can see a woman in the food court approached by a man offering $10 cash for a five star review of Movers Fort Worth based in Bellaire Drive S, […]

June 13th, 2015

Moving Company Shipment ‘Lost’

Heather Lucas did not realize that Atlantic Express Moving of Northridge, CA was a broker when she signed a contract for them to move her belongings from Decatur, GA to Bemidji, MN. If she had she might not have lost all her possessions including furniture, clothing, artwork and personal items such as her daughters toys […]

May 20th, 2015

Ohio’s Worst Rated Moving Companies

On Monday the Better Business Bureau (BBB) released the names of seven moving companies in the Central Ohio area with an F rating (the lowest possible). The BBB ratings system takes into account a number of factors such as the number of complaints filed and how many were unresolved.

The BBB also checks with […]

October 9th, 2014

American Van Lines

The video below (broadcast three days ago) from the 2 Investigates team at KTVU is interesting for two reasons.

http://content-mp4.newsinc.com/mp4/2076/27527461/16081078.mp4

Firstly, the narrator says that they are not revealing the company name “….because the Department of Transportation will not confirm whether or not it’s currently under investigation”. We cannot see what one has to do […]

October 6th, 2014

Garbage Truck Or Moving Van?

Swift Movers Van Lines of Brooklyn, NY showed up “Not with a moving van but with the equivalent of a garbage truck covered in graffiti”. So says Ms. J who was moving from Jersey to Florida after booking her move with broker Colonial Van Lines of Florida. Looking at the images below I can see […]

August 6th, 2014

Never Use A Moving Company Broker

The great Moving Broker scam continues unabated but the scenario remains the same. The consumer goes online to shop for moving services and locates a moving broker who present themselves like they were an actual moving company. The consumer is convinced by the sales talk and pays a deposit (which is actually a fee). The […]

July 31st, 2014

The Worst Moving Company Ever?

Northwest Relocation of Portland has held Kraig and Lisa Owens personal belongings hostage for nearly two years.

They moved from Denver, Co to Spanaway, WA in October 2012 when circumstances (the family of seven needed to move immediately) led them to be victims of a bait and switch by Northwest Relocation. They were given […]