September 22nd, 2015

Beware Of BBB Rating Errors

Better Business Bureau don’t always get it right and you should never use their rating as your only reference. Take for example Just In Time Moving And Storage which today is is showing an A+ rating on the BBB website.

Last week Just In Time Moving And Storage and the owner (Haliru Gusau) […]

August 31st, 2015

Another Overnight Stop Family Disaster

Anna Spencer was making the long journey from Savannah, Georgia to Fairbanks, Alaska in a 26ft U-Haul moving truck containing everything belonging to her family of seven. She was moving the contents of their four bedroomed home with an estimated value of $100,000 to join her military husband at a new posting.

During an overnight […]

May 16th, 2015

Moving Fraud – Protect Your Move

If you are looking for a moving company for your interstate move the new video (bottom of post) from the Federal Motor Carrier Safety Administration (FMCSA) should be compulsory viewing. Released as part of their current campaign Moving Fraud – Protect Your Move it is a salutary reminder of what can happen if you choose […]

January 28th, 2015

Moving Company Employee or Contractor? Ask!

There was an enlightening moving company complaint on RipoffReport this week.

An anonymous consumer gave a very detailed account of their move in which GPS Moving and Storage contracted out the collection of their belongings to another moving company. The subcontractor arrived late with his wife and two sons one of whom was under 16. […]

November 29th, 2014

Green Moving

Over a year ago we suggested that one of the criteria you can use to tell a good moving company is look at how they engage with the community. Our previous examples mostly centered around activities like Move For Hunger but there are now several eco-friendly moving companies that have appeared and may be worth […]

August 6th, 2014

Never Use A Moving Company Broker

The great Moving Broker scam continues unabated but the scenario remains the same. The consumer goes online to shop for moving services and locates a moving broker who present themselves like they were an actual moving company. The consumer is convinced by the sales talk and pays a deposit (which is actually a fee). The […]

June 4th, 2014

Everything Destroyed In Moving Truck Fire

The driver of an Old Dominion Freight Line moving truck had a narrow escape when he bought down power lines in Norfolk, Va. last week. A pole and the still live power lines fell on to the truck and within minutes it was engulfed in flames. It took crews about 30 minutes to get the […]

May 30th, 2014

Reporting A Hostage Situation

One of the most traumatic events that can occur with Moving Companies is when a consumer’s goods are held hostage. In these situations and when the move is interstate, the only federal agency with oversight responsibility is the Federal Motor Carrier Safety Administration (FMCSA). If a consumer’s goods are being held hostage at the time […]

April 1st, 2014

Overnight Stops Are A Big Risk

Three days ago, moving from Florida to San Antonio Sheree Bradley and her family of five spent the night in a local hotel planning to move into their new home the next day. They left their U-Haul truck containing all the family’s possessions parked in the hotel lot overnight and in the morning it was […]

March 18th, 2014

Moving Without A Trailer

Imagine you are waiting at your new home for the movers to deliver your possessions. The movers arrive but your items are not in the trailer, in fact there is no trailer. Your possessions are just strapped on the back of the tractor (image above).

Moving from Chicago to New Tazwell, Tennessee this unfortunate […]