September 22nd, 2015

Beware Of BBB Rating Errors

Better Business Bureau don’t always get it right and you should never use their rating as your only reference. Take for example Just In Time Moving And Storage which today is is showing an A+ rating on the BBB website.

BBB showing an A+ rating for a rogue company

Last week Just In Time Moving And Storage and the owner (Haliru Gusau) were ordered to pay $114,127 and cease business by a Superior Court Judge resulting from an action brought by the New Jersey Division of Consumer Affairs.

Judge Thomas J. Walsh ordered Haliru Gusau and his companies to pay $61,390 in civil penalties, restitution, attorneys’ fees and investigative costs after finding that they committed 23 violations of the Public Movers Licensing Act, Public Movers Regulations, Consumer Fraud Act and Advertising Regulations. Haliru Gusau and his companies must also pay $31,187 in civil penalties and $21,550 in consumer restitution, under terms of a March 29, 2005 Consent Order that he failed to honor.

The Final Judgment and Order also provided for the permanent annulment of the corporate charters of Just in Time Moving & Delivery Service, Inc. and Just in Time Moving and Storage, Inc., as well as the immediate shut down of defendants’ website.

If BBB can rate Just In Time Moving And Storage A+ after 10 years of violating the law and scamming consumers then it really is time to worry about BBB’s rating process and procedures. Mistakes do happen and this is probably a rare one but do make sure you have multiple references for your moving company, not just Better Business Bureau’s.

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